I am very pleased with every aspect of this transaction. I ordered a custom design. the product was built exactly to specification, came with a quality assurance certificate showing the tests performed and parameters of the product. the product appears to be of very high quality. packaging was absolutely great, and protected the product from damage on its long journey to the US, which included air and ground freight. Most of all, I received excellent care and communication throughout the transaction, and I highly recommend this vendor.